Thank you for visiting our site. We are committed to protecting your privacy.
Topics covered in this privacy policy:
What Our Privacy Policy Covers
This Privacy Policy covers any personal information that we obtain from you when you use services or features on this site. You may be accessing our site from a computer or mobile phone device (through an iPhone application, for example) and this policy governs your use of our site regardless of the means of access. We also like to interact with you on third party sites where we post content or invite your feedback, such as www.facebook.com, www.twitter.com, http://blog.vitalotions.com and www.youtube.com ("Third Party Sites"). This policy does not cover the privacy practices of those Third Party Sites, or of companies that we do not own or control, or the actions of people that we do not employ or manage. You should check the privacy policies of those third parties when providing personally identifiable information through Third Party Sites. Our terms of use for the Sites give you more information about how we can interact with you via Third Party Sites.
Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our home page and will obtain your consent if the material changes affect the way we use the personally identifiable information we have already collected from you. By using the Sites, you agree to the terms of our Privacy Policy. If you do not like the terms of our Privacy Policy, you should not use our site.
What Personal Information is Collected
Depending on how you use our products and services, we may ask you to share personal information with us. Whether you choose to give us information is completely up to you, but keep in mind that if you withhold information, you may not be able to use some of our services or buy some products.
When Personal Information is Collected
We will ask you for information, including some personal information, if you use one of several services:
- Becoming a registered user. In order to register, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit our site. But, you will have to register if you want to place orders or make full use of our services. Once you register, you will have an account with us and a password to access that account. You may never use another person`s account without permission and you may not use anyone else`s password. You should keep your registration current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission.
- Making a purchase. When you buy something on our site, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of our site. You can choose to store information needed to make future purchases, such as shipping and billing addresses in the My Account page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account page and following the instructions. You can access this section using your registration password.
- Sweepstakes, Contests and Surveys. If you enter a sweepstakes or contest, or answer a survey, you will become a registered user (if you aren`t one already). We may also ask you for some demographic information, such as your age. If you choose not to answer, you probably will not be able to participate in the sweepstakes, contest or survey.
- Our interactive services. We have a number of ways to hear your opinions and feedback. We like to answer your questions. We may offer interactive services in the future and this Privacy Policy will govern your use of those services. If you want to use our interactive services, you will become a registered user (if you aren`t already one) and any personal information you submit will become part of your profile, as maintained by us.
- Our Ratings & Reviews or Question & Answer services. When you use the Ratings & Reviews or the Question & Answer services you will become a registered user (if you aren`t already one) and any personal information you submit will become part of your profile, as maintained by us.
- Gift Advisor and Beauty Advisor. If you are not already registered and you send an e-mail to our Gift or Beauty Advisor, we will create a registration profile for you. This will make you a registered user. We may also collect information about e-mails that you send to our advisors. We use this information for product and site analysis only.
- Public Information. Please note that if you choose to share information about yourself in an open format, such as through a Third Party Site like Facebook or Twitter or in the user-generated content elements of our own Sites, we consider that information to be public information - and not personal information.
How We Protect Your Information
We realize that our customers trust us to protect their personal information. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:
- We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.
- We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.
- We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on an iPhone (or other telephone device that can use iPhone applications) or on your Twitter page or on another computer. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
How We Use Your Personal Information
We collect personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers` preferences. We may also use your information to contact you for account and promotional purposes.
In the event that another company buys the assets or stock of our site, your personal information may then belong to another entity.
How to Avoid Receiving Newsletters and Other Our Site Materials
We use e-mail addresses to send out newsletters and other promotional announcements with information about our site`s new products, gifts and special features. When you register, you can choose not to receive these announcements by opting-out of delivery. If you receive an e-mail and want to avoid further messages, look at the end of the e-mail for instructions on how to remove yourself from the mailing list .
Who Views Your Personal Information
We may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.
Some personal information is stored on servers owned by other companies. Only we have the right to access this information.
We currently share aggregate information about our customers with advertisers and marketing partners. This information does not identify individual users.
Any personal information that you include in your profile or in any content submitted when using our interactive services or through Third Party Sites will be displayed on our site, so please consider this before submitting any such content. Please don`t submit any information that you don`t want the whole world to know!
Personal information may be disclosed if required by law.
We do not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and on our home page.
It is possible that this policy will change in the future. If we do decide to share information with our affiliates, we will post a notice in this Privacy Policy and on our home page.
Our Use of Web Beacons
We have included web beacons on some of our web pages. We use web beacons to transfer data (such as purchase and site usage history). We may provide this data to companies that assist us in data research and analysis; these companies are prohibited from using this data for any other purpose. The analysis and research helps us to determine customer preferences and improve our offerings. We may also rely upon third parties to assist with the use and implementation of the web beacons.
Definition of web beacon: A web beacon, sometimes called a pixel, is a graphic image or small string of code, that is included on web pages or in an email to enable the transfer of data. Web beacons can be used by companies for several purposes such as reporting web site traffic, customer preferences, advertising effectiveness, and general auditing.
Making a Purchase
When you buy something on our site, you have to supply a billing address, phone number, shipping address, and credit card information. By making a purchase, you become a registered user of our site. You can choose to store information needed to make a purchase, such as your shipping and billing addresses in the My Account web page. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account web page and following the instructions. You can access this section using your registration password.
Children Under 13
We comply with the Children`s Online Privacy Protection Act of 1998. If you are under the age of 13, you can look at our site, but you cannot make a purchase. You also cannot become a registered user, or use any service on our site that asks for personal information. Our sites are not designed for children. We do not wish to collect personal information from children under 13.
This policy is designed to protect children.
If you register with us and we discover that you are under 13, we will delete your registration. We will send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.
Cookies on our site
We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you.
Social Commerce and Other Third Parties
We work with trusted third parties, including social network sites like Facebook, and with application developers who specialize in social commerce so we can connect to your social networks. Other social networks we use include Twitter, MySpace, and other public sites. All of these companies operate Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share product interests with friends in your network.
The use of any features made available to you on our site by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered "public information" by us because the Third Party Sites made it publicly available. If you do not want us to be able to access information about you from Third Party Sites, you must instruct Third Party Sites not to share the information. We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. We are not responsible for how these third parties may use information collected from or about you. However, we do identify any areas on our Sites where third parties share information about you.
Facebook is a good example. (Other third parties have or may have similar ways for you to express positive opinions about our products - now or in the future.) We have agreed to allow Facebook to run alongside images of our products so you can "like" one of our products and to see how many other Facebook users "like" each of our products. You should know that Facebook may collect or register the fact that you "like" a product and may post that information to your "News Feed" on Facebook and to your Facebook profile`s "Wall" and "Info" pages. So, the fact that you "like" one or more of our products may be made known to members of your Facebook network. This would be true for your friends too. If they "like" one of our products, you will see it on his or her News Feed, Wall or Info pages. Finally, by "liking" one of our products, you consent to the display of that information by us. If you do not wish this to happen, you should not click that you "like" a product and you should review your privacy settings on Facebook (or similar Third Party Site). Note that we are not obligated to display someone`s name, profile photo or other "public" Facebook profile information on our website even if that Facebook user "likes" one of our products. We reserve the right to remove the information of any person which we deem to be inconsistent with our ideals or otherwise inappropriate for public association with our company. We may remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto.
We may decide to operate a Friends Store through Facebook (or comparable store on another Third Party Site) in the future. If we operate a Friends Store, and you "connect" with Facebook (using Facebook Connect or other connecting application) to the Friends Store on the Sites, you will be able to browse to discover which products are "liked" by your Facebook friends and by the larger Facebook community. If you are a Facebook user and you say that you "like" a product on our Sites or that you "like" our products, we may then request that Facebook make your name, Facebook photo and other public profile information under the terms of Facebook`s privacy policy available to the Friends Store. This information may then be displayed alongside the product in the Friends Store on our Sites to indicate that you "like" the product. The actual information that may be displayed in the Friends Store will vary depending on what information is made publicly available on Facebook.com. We will collect and keep your Facebook profile identification only as long as is needed to operate the Friends Store.
Questions About This Policy
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact us directly at:
sales@vitacreams.com
THIS ONLINE PRIVACY POLICY WAS LAST UPDATED ON February 15, 2011
|
